Shipping & Returns

 Shipping

All orders are processed and shipped on business days only, Sunday through Thursday, excluding major holidays.
Orders are processed within 24 – 48 hours and normally delivered to Qatar and GCC customers within 5-10 Days, and to other worldwide countries within 15- 20 working days from the shipping date.
We do our best to estimate the most accurate delivery time for your convenience. The dates provided are estimates and are subject to change.

QATAR CUSTOMERS

Your purchased items will be sent by Q-POST (EMS) only , we do not offer delivery or pickup services.

INTERNATIONAL CUSTOMERS

Your purchased items will be sent by Q-POST (EMS) only , Custom duties (if any) are not included in the total price and will be paid by the customer.

SHIPPING COST

We offer flat-rate shipping on any size order

Qatar Free Shipping
GCC QAR 60.00
Worldwide QAR 120.00

(Please note that the weekend break in Doha, Qatar falls on Friday & Saturday)

 

Returns

If the items have been damaged during delivery and you wish to return them, please send us an email to sales@araprofessional.com and do so within 30 days from the ship date for a refund on the purchase price, minus shipping, handling, and other charges. Refunds will be credited to the original credit/debit card used for payment.

Your refund will be processed promptly upon package arrival, and we will send you a confirmation by email. Please allow 2-3 weeks from the shipping date for your account to be credited.

Please Pack and seal your return merchandise securely (in the original package if possible).